Feature guides

Newsletter popup

A sign-up popup that appears after a delay, a scroll or when the shopper is about to leave. Subscribers are added to Customers with email marketing consent.

Set it up

Go to Theme settings → Newsletter popup and turn on Enable newsletter popup.
Choose Show popup when:
- Time delay: after a number of seconds.
- Scroll depth: after the shopper scrolls part of the page.
- Exit intent (desktop only): when the pointer heads for the browser's close or address bar.
Under Show popup, choose Every visit, Once per session or Once every X days (then set the number of days), so returning shoppers aren't asked every time.
Add a heading, a short description with your offer, and an optional side image.

Test it

Turn on Test mode to open the popup on every page load inside the theme editor. Customers never see test mode, so you can leave your real settings in place while you design it. Turn it off when you're done.

Good to know

Shoppers who have already subscribed don't see the popup again.
Popup position can be a centred window or a card in the bottom corner. The corner card doesn't block the page, which is kinder on phones. You can also hide the popup on mobile entirely.
To give a discount, create a discount code in Discounts and mention it in the description or the success message.